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Frequently Asked Questions

Everything you need to know about hiring and working with Kaarigar.

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  • About Kaarigar
  • Employer FAQs
  • Worker FAQs
  • Payments & Earnings
  • Verification & Safety
  • Ratings & Reviews
  • Support
  • Legal

About Kaarigar

Kaarigar is India's On-Demand B2B Workforce Platform that helps businesses hire verified workers for hourly shifts, daily work, temporary staffing, project-based assignments, and permanent roles. We connect employers with skilled and semi-skilled workers across industries through a technology-driven platform.

Unlike traditional staffing agencies that rely on manual processes, Kaarigar is a digital workforce marketplace. Employers can post requirements, receive applications from verified workers, review profiles, and hire through a single platform with greater speed and transparency.

No. Kaarigar is a technology platform that facilitates connections between employers and workers. Unless specifically agreed in writing, Kaarigar is not the employer of workers or the staffing contractor for jobs posted on the platform.

Kaarigar supports businesses across multiple industries, including:

  • Restaurants & Cafés
  • Hotels & Hospitality
  • Retail
  • Warehouses
  • Manufacturing
  • Hospitals & Healthcare
  • Logistics & Delivery
  • Facility Management
  • Commercial Offices
  • Events & Exhibitions
  • Construction
  • Maintenance Services

Kaarigar is expanding city by city. Current service availability depends on active employer demand and worker availability in each location.

Employer FAQs

Any legally operating business, including restaurants, hotels, retail stores, warehouses, factories, hospitals, logistics companies, event organizers, facility management companies, startups, MSMEs, and large enterprises, can register.

Creating an employer account is free. Some platform features or premium hiring services may involve charges. Any applicable pricing will be displayed before purchase.

After registration and verification:

  • Log in to your employer dashboard.
  • Click Post a Job.

Enter the job details, location, schedule, pay rate, and required skills.

Publish the requirement.

Nearby eligible workers can then view and apply for your requirement.

Application speed depends on factors such as location, pay offered, job timing, worker availability, and demand. In many cases, applications may begin arriving shortly after the job is published.

Yes. Kaarigar supports:

  • Hourly shifts
  • Half-day shifts
  • Full-day shifts
  • Temporary assignments
  • Project-based work
  • Permanent hiring

Yes. Employers can edit or update eligible job details before the hiring process progresses, subject to platform rules.

Yes. Jobs may be cancelled according to Kaarigar's Cancellation Policy. Depending on the timing of the cancellation, fees or restrictions may apply.

You can review worker profiles, experience, skills, ratings (where available), and other relevant information before making your hiring decision.

Kaarigar may verify worker information such as identity, contact details, or documents. However, employers should independently evaluate whether a worker is suitable for a particular role.

No. While we aim to build a trusted marketplace, Kaarigar cannot guarantee the conduct, skill, availability, punctuality, or performance of any worker.

Worker FAQs

Any eligible individual seeking work in supported industries can register, subject to Kaarigar's verification requirements and Terms of Use.

Yes. Worker registration is free.

Depending on the role or verification level, workers may be asked to provide:

  • Government-issued ID
  • Address proof
  • Bank account details
  • Relevant licences or certificates (where applicable)

Yes. Workers may apply for multiple suitable jobs, provided they are available to fulfil the commitments if selected.

Employers may notify selected workers through the Kaarigar platform, SMS, email, phone call, or other available communication channels.

Yes, but frequent cancellations may affect your profile visibility, reliability score, or account status.

No. Registration does not guarantee employment. Job availability depends on employer demand, worker eligibility, location, and other factors.

Payments & Earnings

Payment methods depend on the employer's arrangement and the specific job. Where platform payments are enabled, payments will be processed according to the applicable payment terms.

Kaarigar's fee structure, if any, will be clearly communicated before any charge is applied.

Yes. Where applicable, invoices or payment records may be available through the employer dashboard.

Verification & Safety

Verification helps improve trust, reduce fraud, and create a safer experience for both employers and workers.

Yes. We implement reasonable safeguards to protect personal information in accordance with our Privacy Policy and applicable laws.

Yes. Users can report fraud, harassment, unsafe workplaces, fake profiles, or other policy violations through the platform or by contacting our support team.

Ratings & Reviews

Yes. Eligible employers may provide ratings and reviews after successful job completion.

Yes. Eligible workers may also rate employers to promote transparency and accountability.

Support

You can contact our support team through:

  • Email : info@kaarigar.co
  • Phone : 09726728838
  • Website contact form : www.kaarigar.co

Support details are available on our Contact Us page.

You can report technical issues through the Help section within the platform or by contacting our support team with details of the problem.

Legal

No. Unless expressly agreed otherwise in writing, employment relationships and contractual obligations remain between the employer and the worker.

Where available, Kaarigar may facilitate certain verification processes. However, unless expressly stated, Kaarigar does not guarantee police verification for all users.

Yes. Accounts may be suspended or terminated for violations of our Terms of Use, Community Guidelines, fraudulent activity, misuse of the platform, or other policy breaches.

No.

Kaarigar is a technology platform that enables businesses and workers to discover, connect and engage with each other.

Unless specifically agreed through a separate written agreement, Kaarigar does not employ workers, recruit workers as an employment agency, supervise day-to-day work, control work schedules, determine wages, or enter into employment contracts on behalf of employers.

The employment relationship, where applicable, exists directly between the employer and the worker.

No.

Kaarigar operates as a technology-enabled digital marketplace.

The platform facilitates workforce discovery and hiring between independent employers and workers.

Unless expressly agreed in writing under a separate commercial arrangement, Kaarigar does not provide manpower supply services, labour contracting services, or staffing services.

Unless otherwise agreed in writing, the employer engaging the worker through the Kaarigar Platform is solely responsible for complying with all applicable labour, employment, wage, social security, occupational safety, tax, and statutory laws applicable to that engagement.

These responsibilities may include, where applicable:

  • Payment of wages
  • Working hours
  • Overtime
  • Leave
  • Statutory benefits
  • Workplace safety
  • Employee welfare
  • Social security obligations
  • Applicable taxes and statutory deductions
  • Compliance with all applicable Central and State laws

Kaarigar does not assume these obligations merely by providing access to the platform.

No, in the ordinary use of the Platform.

Kaarigar operates as a technology marketplace that facilitates introductions between employers and workers.

Unless Kaarigar separately enters into a written agreement to provide staffing, outsourcing, payroll, contractor or employer services, Kaarigar does not act as the Principal Employer, Immediate Employer, Contractor, or Labour Supplier for jobs posted through the platform.

No.

Unless specifically agreed in writing, Kaarigar does not provide:

  • Payroll processing
  • Attendance management
  • PF administration
  • ESI administration
  • Bonus administration
  • Gratuity administration
  • Labour law compliance
  • Statutory filings
  • Employment documentation

These responsibilities remain with the employer engaging the worker.

Verification is conducted solely to improve trust and safety on the platform.

Identity verification, document verification or profile review should not be interpreted as creating an employment relationship, agency relationship, contractor relationship or guarantee of worker suitability.

Employers remain responsible for evaluating whether a worker is appropriate for their business.

Kaarigar is a technology-enabled marketplace that facilitates connections between employers and workers.

Unless expressly stated otherwise in a separate written agreement, Kaarigar is not the employer, contractor, staffing agency, labor supplier, payroll provider, or employment guarantor for jobs posted through the platform.

Employment relationships, wages, statutory compliance, taxes, attendance, workplace safety, and all contractual obligations remain solely between the employer and the worker, unless Kaarigar has separately agreed in writing to provide such services.

Kaarigar does not guarantee that every job posted will be filled or that every worker will receive employment. Platform availability and matching depend on user activity, eligibility, and other operational factors.

Kaarigar Logo KAARIGAR

India's On-Demand B2B Workforce Platform

Connecting businesses with verified skilled workers across restaurants, retail, warehouses, hotels, hospitals, logistics, offices, events, and more.

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